Our focus is on complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine rules of each match before joining it, it provides all the details about the match
In case of dissatisfaction from our services, clients have the liberty to cancel their Tournaments and request a refund from us. (but only 2hr before the tournaments time)
Our Policy for the cancellation and refund will be as follows:
For Cancellations please contact the us via contactuslink. or u can cancel through the app
Requests received later than 7 business days prior to the end of the current service period will be treated as a cancellation of services for the next service period.
We will try our best to create suitable design concepts for our clients. In case any client is not completely satisfied with our rules and match we can provide a refund.
If paid by credit card & debit card, refunds will be issued to the original credit card & debit card provided at the time of joining the match and in case of payment gateway name payments refund will be made to the same account.
if the user got some money by system mistake, creator mistake, system glitch, and any other way other than earning and self-deposit will be not owned by the user.
if the user tries to claim not owned amount then we have the right to readjust the user's wallet and give the user fine in some cases.